{"id":406,"date":"2026-02-25T20:03:17","date_gmt":"2026-02-25T18:03:17","guid":{"rendered":"https:\/\/wellness.ukzn.ac.za\/students\/?page_id=406"},"modified":"2026-03-05T10:13:07","modified_gmt":"2026-03-05T08:13:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/wellness.ukzn.ac.za\/students\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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How do I receive medical or counselling care? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can visit any UKZN Campus Health Clinic during office hours for medical care. For counselling, make an appointment with the Student Counselling Services by phone, email, or by visiting the office in person. Walk-ins are also accommodated in urgent cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should I do in a medical or mental health emergency? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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  • During office hours:<\/strong> Go directly to the Campus Health Clinic.<\/li>
  • After hours or on weekends:<\/strong> Contact Risk Management Services immediately. They will assist in calling emergency medical services or provide urgent support.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    Are services confidential and free for students? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. All consultations with Campus Health and Counselling Services are strictly confidential. Services are free of charge for all registered UKZN students.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I get a medical certificate for missed classes or exams? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. If you are unwell and assessed by a Campus Health practitioner, a valid medical certificate can be issued. Please consult the clinic promptly so that your absence can be verified.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What mental health resources are available on campus? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    UKZN provides:<\/p>

    • Individual counselling sessions<\/li>
    • Group therapy and peer support programmes<\/li>
    • Stress and time management workshops<\/li>
    • Crisis intervention services<\/li>
    • Referrals to external mental health professionals when needed<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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      How do I access sexual health services (e.g., STI testing, contraception)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Campus Health Clinics provide:<\/p>

      • STI screening and treatment<\/li>
      • HIV counselling and testing<\/li>
      • Contraceptive services (e.g., pills, injections, condoms)<\/li>
      • Pregnancy testing and counselling<\/li>
      • Sexual health education<\/li><\/ul>

        All services are confidential and free for students.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Is there support for students with chronic illnesses or disabilities? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Yes. Campus Health and Student Support Services provide ongoing care, medical monitoring, and specialist referrals when required. The Disability Unit offers tailored academic and campus support to ensure equal access to learning opportunities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        What should I do if I\u2019m feeling overwhelmed or anxious? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        You are encouraged to contact Student Counselling Services for a confidential appointment. In the meantime, you can reach out to a trusted lecturer, peer, or attend wellness workshops and support groups offered on campus. If you feel you are in crisis, seek immediate assistance from Campus Health or Risk Management Services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        Are there any wellness programs or fitness classes I can join? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        There are gyms on each of the campuses<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        What if I see a friend struggling? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Escort them to Student Support Services or contact the helpdesk for urgent intervention<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        What should I do in a crisis after hours? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Contact Risk Management Services or use emergency numbers listed under the \u201cEmergency & Crisis Contacts\u201d section<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        How do I receive medical or counselling care? You can visit any UKZN Campus Health Clinic during office hours for medical care. For counselling, make an appointment with the Student […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-406","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/pages\/406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/comments?post=406"}],"version-history":[{"count":7,"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/pages\/406\/revisions"}],"predecessor-version":[{"id":504,"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/pages\/406\/revisions\/504"}],"wp:attachment":[{"href":"https:\/\/wellness.ukzn.ac.za\/students\/wp-json\/wp\/v2\/media?parent=406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}